Restaurant Shift Manager

Wendy's is hiring for Restaurant Shift Manager

The position of Restaurant Shift Manager at Wendy's entails overseeing the day-to-day operations of the restaurant during specific shifts. As the supervisor, you will be responsible for guiding the team, delivering excellent customer service, and ensuring adherence to operational protocols. If you're a natural leader looking to progress in the fast-food sector, this job is perfect for you.

Key Responsibilities:

• Team Leadership: Oversee and inspire team members to achieve exceptional outcomes while fostering a respectful and supportive work atmosphere. Deliver constructive criticism and guidance to guarantee that team achievements meet organisational requirements.
• Operational Management:Supervision of day-to-day operations during designated shifts, embracing the opening and closing protocols, food preparation, and client assistance.
• Customer Service: Guarantee that every patron is provided with timely, pleasant, and precise support. Deal with customer grievances and concerns proficiently and expeditiously.
• Staff Training:Provide support in instructing fresh recruits and continuous enhancement of the current staff. Guarantee that all staff members are informed about the company's policies, menu offerings, and regulations regarding health and safety.
• Quality Control:Keeping a close watch on the quality and appearance of food products is a crucial aspect of maintaining Wendy's standards.
• Cash Handling: Oversee the register activities involving cash, such as counting the money in the drawer, conducting transactions, and creating deposits. Uphold precision and safety in every cash management task.
• Inventory Management:Facilitate inventory management through vigilant monitoring of stock levels, timely ordering, and regular inventory audits. This will guarantee that all the required supplies and ingredients are accessible for seamless operations.
• Safety and Cleanliness:Maintain a hygienic and hazard-free environment in the restaurant to ensure the safety of everyone inside. Abide by all established health and safety protocols, such as proper food handling and sanitation practices.
• Problem-Solving:During your shift, ensure that any operational issues are resolved promptly and efficiently to ensure the smooth running of the restaurant.
• Reporting: Regularly notify the management team of the progress of each shift, highlighting any successes or obstacles. Aid in devising solutions aimed at ameliorating operations and uplifting customer satisfaction.

Qualifications:

Education:It is favorable to possess a high school diploma or its equivalent for educational qualifications.

Experience:It is highly desirable for candidates to possess previous experience in a managerial or leadership capacity in the fast-food or restaurant domain.

Skills:

• Possessing exceptional leadership qualities and interpersonal skills is crucial for success in any field.
• Excellent communication abilities.
• The aptitude to function efficiently in a rapid-paced setting and manage various responsibilities concurrently.
• Possessing the capability to solve problems and make timely decisions is crucial in today's fast-paced world.
• Proficiency in mathematical concepts is essential for individuals involved in cash handling and inventory management tasks.

Physical Requirements:The job demands standing for long durations, carrying loads weighing up to 25 pounds, and executing repetitive duties.

Benefits:

• A pay scale that is competitive hourly rate with the possibility of receiving bonus payments.
• Flexible scheduling.
• The possibility for professional growth at Wendy's.
• Workers can enjoy special savings on their food purchases through employer meal discounts.
• Companies nowadays offer paid training courses and opportunities for professional development to their employees.
• If you meet the eligibility criteria, you can avail the benefits of various health, dental, and vision insurance options.
• The 401(k) retirement savings plan is available to those who meet eligibility requirements.

Equal Opportunity Employer:At Wendy's, we strive to foster a work environment that promotes diversity and inclusivity. We firmly believe that every qualified candidate deserves an equal opportunity at employment.