Team Coordinator

Wendy's is hiring for Team Coordinator

As a Team Coordinator at Wendy's, you will hold a pivotal position in maintaining the smooth running of the restaurant throughout your assigned shifts. You will be accountable for providing leadership, driving exceptional customer service levels, and assuring that all operational procedures are carried out effectively. This opportunity is an excellent option for those interested in advancing their fast-food industry career.

Key Responsibilities:

• Team Leadership: Encourage and inspire team members to deliver outstanding results while fostering a positive and productive work environment. Provide positive reinforcement and creative feedback to ensure the team's contributions adhere to company standards.
• Operational Management:Conduct oversight of the operational management to ensure all activities are pursued as expected, such as commencing and concluding procedures, nourishment preparation, and serving patrons.
• Customer Service: Ensure that every customer receives satisfactory, cordial, and precise service. Handle customer feedback and concerns in a professional and timely manner.
• Staff Training:Assist in the training of recently appointed staff members and constantly improve the abilities of the current workforce. Ensure that all staff are fully conversant with the company's policies, menu items, and the various rules related to health and safety.
• Quality Control:Wendy's expects its employees to exercise diligent quality control measures to ensure that the food meets their standards.
• Cash Handling: Take charge of the cash handling operations, which involves accurately counting the till, processing transactions, and preparing deposits for the bank. Ensure that the cash handling processes are secure and precise.
• Inventory Management:Maintaining optimal inventory levels is vital for seamless operations. You can support the inventory management process by keeping tabs on stock levels, placing orders, and conducting inventory checks at set intervals.
• Safety and Cleanliness:Make sure that everyone working in or visiting the restaurant is out of harm's way by implementing safety and cleanliness protocols. Observe the established food handling and sanitation procedures to guarantee everyone's good health.
• Problem-Solving:Rapidly respond to any operational problems that may arise during your shift, and make sound decisions to ensure the smooth flow of restaurant services.
• Reporting: The role of the assistant includes compiling periodic reports highlighting the shift's successes and challenges for management. Further, the assistant must collaborate on creating initiatives that will boost operations and the customer experience.

Qualifications:

Education:Having a high school diploma or an equivalent certificate is preferred for academic qualifications.

Experience:Prospective candidates with experience leading teams in the fast-food or restaurant industry are given preference.

Skills:

• The ability to understand the needs and perspectives of others can promote strong relationships, effective communication, and collaborate problem-solving within an organization.
• Excellent communication abilities.
• The skill to operate effectively in a high-speed environment while handling several tasks at once.
• Problem-solving and decision-making are two interrelated skills that require expertise, experience, and focus.
• Basic mathematical knowledge and skills can help streamline and optimize cash handling and inventory management processes.

Physical Requirements:Physical stamina is essential for the position, which demands standing, carrying loads of up to 25 pounds, and executing repetitive work.

Benefits:

• A compensation plan that includes an hourly wage that is competitive, with the chance of earning bonuses as well.
• Flexible scheduling.
• Enhancing your career prospects through advancement at Wendy's.
• The company offers an employee perk that includes discounts on meals at participating restaurants and cafes.
• It has become the norm for organizations to provide employees with paid training sessions and career development facilities.
• Depending on the criteria, you may have access to a host of health, dental, and vision insurance choices.
• Eligibility is a requirement in order to enroll in the 401(k) retirement savings plan.

Equal Opportunity Employer:Our company takes pride in being an equal opportunity employer. We believe in providing all candidates with a fair and unbiased hiring process, regardless of their race, gender, sexual orientation, religion, disability, or national origin.